Shipping policy

Shipping Policy

Last Updated: July 20, 2026

Thank you for shopping with Shoppix. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing an order.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • In rare cases, order processing may take longer due to high order volume or unforeseen circumstances.

2. Shipping Coverage

Shoppix currently delivers across Pakistan.

3. Estimated Delivery Time

Estimated delivery times are:

  • Major Cities: 2–5 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary depending on the courier service and your location.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer Free Shipping on selected products or promotional campaigns.

5. Order Tracking

Once your order has been shipped, you may receive a tracking number via SMS, email, or WhatsApp (where available), allowing you to track your shipment.

6. Delivery Delays

Delivery may be delayed due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier service delays
  • Incorrect or incomplete shipping information provided by the customer

Shoppix is not responsible for delays caused by third-party courier companies.

7. Incorrect Shipping Information

Please ensure that your shipping address and contact number are accurate before placing your order.

Shoppix is not responsible for delays or failed deliveries caused by incorrect customer information.

8. Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.

Include your:

  • Order Number
  • Photos of the package (if applicable)
  • Description of the issue

We will review your request and work to resolve it as quickly as possible.

9. Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, it cannot be cancelled. If applicable, please refer to our Refund Policy for return or exchange options.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Shoppix

Email: mustafaraza0092@gmail.com

Phone: +92 320 3775585

Thank you for choosing Shoppix. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.